A defensive driving staff member will review all of your documentation and verify your eligibility before a classroom or online course begins. Eligibility requirements to attend a defensive driving course are: Students are eligible to attend a defensive driving course once every 12 months. Eligibility is determined by the date of your previous violation to your current violation date on your citation, not when you attended your last class. Your citation cannot involve serious injury or death. If you have a commercial driver’s license you are NOT ELIGIBLE to participate in a defensive driving program regardless of whether or not you were driving commercially at the time of the violation, even if your CDL has expired. You must have surrendered your CDL prior to the violation before you would be eligible to attend a defensive driving course. This course will only dismiss one (1) eligible moving violation on your citation. All other violations on your citation must be handled with the court that is listed on your citation. If you have a criminal violation on your citation you must have written permission from the judge to attend a defensive driving program. You must be the violator named and pictured on the citation to be eligible for this defensive driving course.*** It is the STUDENT'S responsibility to complete the classroom or online course at least 7 days prior to their court date.*** If a student goes past their court date you may be able to get an extension by calling the court. The Arizona Supreme court policy for refunds states, once a student begins a classroom or online defensive driving course; all fees associated with that defensive driving course are Non-refundable. Any student that provides any false information on the registration process or commits fraud during any portion of this course will be removed immediately from the school and will not be entitled to a school and state fee refund.
Online students, will receive No Refund once the online course has begun. After a student has started the course and receives a pass, fail, or decides to a attend a classroom course instead of retaking the online exam; a refund will not be given. If our online course fails and cannot be corrected within 24 hours, you may be entitled to a refund. Please also contact us with any questions or problems that may come up with the online course. If you attempt to circumvent the online course and are found cheating or committing fraud, you will be removed from the online program and not be entitled to a refund.*** It is the student’s responsibility to complete the online course at least 7 days prior to their court date.***
The online course has an exam at the end. A score of 80% or higher is considered a passing score. For any reason you don’t pass the first time around, don’t worry we have a 100% pass guarantee and two retake's are allowed or you may enroll in a classroom course at no additional cost. Please visit our website and view our calendar for a complete list of classroom courses and select one that best fits your needs. Keep in mind, the classroom course will need to be completed no later than 7 days prior to your court date or you will need to obtain an extension from the court. There are no exams when you attend a classroom course. A certificate of completion will be issued at the end of the class.
At Lose The Ticket AZ Traffic School we've made our site as friendly as possible, however we do understand that you may have an occasional question or issue that might come up. Our hours of operations are Monday through Friday 8am to 5pm, closed Weekends and Holidays. If you find yourself in need of assistance while registering for a class or working in our online course after business hours, you can rest assured that we are always standing by. Our defensive driving experts are available by email, 5pm through 10pm at night to help you in anyway. The quickest way to contact us is by using our contact form above or email us at email@example.com. We can help you get started in the online course even after business hours and signed in! If you have any questions or need further assistance, we are here to help you get registered day or night. Please email us or call during business hours at 623.825.3555 to speak one of our customer service representatives.